Rely on Ontario SEO to manage your Google My Business listing and ensure you are visible for every search query that generates leads for your business.
A fully optimized Google My Business listing is an essential part of any local SEO strategy. Google My Business listings are usually the most visible element of the search engine results page, especially on mobile. But those coveted top positions are competitive. Don’t miss out on valuable local search visibility. Use Google My Business to your advantage.
Our Google My Business Management team specializes in staying on top of the ever-evolving features in Google My Business (GMB). Rely on our team to manage your GMB profile to ensure you are visible for every query that can generate more leads for your business.
Your Business Needs Google My Business
(but you probably already knew that)
Google My Business optimization and management are critical for improving visibility for the search queries (branded and non-branded) that often have the highest purchase intent. Customers are searching for your products and services online and your Google My Business listing is your first chance to reach them online.
Our Google My Business management services are designed to help businesses of all sizes manage their online presence across the Google platform. With a personalized SEO strategy, our team of Google My Business specialists takes advantage of all the features available through your dashboard including:
Leveraging data insights and user analytics
GMB Insights provide a snapshot into how customers are engaging with your business listing including:
- How often your listing is viewed
- How often users clicked on your phone number or requested directions
- The times of day and days of the week your listing is most often viewed.
Improving Engagement with GMB Posts
This feature allows you to speak directly to your potential customers before they even reach your website. Offers and promotions can encourage users to click on your listing, instead of your competitors’.
Setting Up Convenient Customer Messaging
Interact directly with customers through the Google My Business messaging functionality. Use this feature to answer questions and provide more information right when your users need it.
Build Brand Reputation with Google Review Management
Don’t let negative reviews ruin your reputation. Report reviews in violation of Google policies, and respond to both your negative and positive reviews directly. Responding to reviews demonstrates your commitment to customer satisfaction.
Answer Customer’s Questions Online
Don’t let your customer’s questions go unanswered, or worse, be answered incorrectly by others. Google My Business listings provide your customers a platform to easily ask questions that you and your team members can respond to.
Promote Products & Services
Add your services and main products to your Google My Business listing so potential customers can quickly know that your business is the one they’re looking for.
Implementing Booking Integrations
By implementing booking integrations, we allow customers to book an appointment or reservation directly from your business listing. With integrations like OpenTable and Trip Advisor, you can now drive business directly from your listing.
Like the fast-paced digital marketing industry, Google My Business and all its features are constantly changing. Our Google My Business specialists stay on top of every new update and feature to optimize your GMB profile(s) – so you don’t have to.
A well-managed Google My Business listing gives your customers the information they need to know before even entering your website. It also provides business intelligence about how your customers are connecting with your business online. Our team at Ontario SEO knows what it takes to get your GMB listing discovered, increase traffic to your website, and ultimately generate more qualified leads.
Benefits of Google My Business
Having a Google My Business profile can increase the number of times your business will appear in the search results and help you show up in Google Maps.
And if that’s not reason enough for you to want to setup a Google My Business profile, then here are some other benefits for doing so:
- It is free to setup
- You gain control over your business’ information online
- Your GMB listing will help people locate your physical location
- Gives you better local search visibility for your business
- Your GMB listing provides you with a way to give your customers important information and updates (i.e. hours)
- You can (and should) easily engage with your customers about their reviews and actively respond to their comments and questions
- Provides you with valuable digital analytics such as views, clicks, and phone calls
- Can help you build your brand and your brand’s reputation
- You can include images and videos of your products, services, and team
- You can outline the services and products your business offers
- You can integrate Google My Business with various booking software (reservations, appointments, etc.)
- You can post updates, events, and promotions on your Google My Business listing
Professional Google My Business Management from Expert GMB Specialists
Though it may seem simple and straight forward, proper management of your Google My Business profile takes time and expertise. We specialize in managing and optimizing your GMB listing so you can spend time running your business.
If your page isn’t setup to Google’s exact guidelines, it could easily hurt your business listing’s visibility or could even cause a suspension. On top of that, poor reviews or out-of-date information can deter potential customers. From setup to optimization, our GMB specialists are dedicated to ensuring that your online reputation matches the personality of your brand and engages your target audience.
At Ontario SEO, we ensure our Google My Business strategies and tactics align with your business’ primary goals as well integrate with your digital marketing strategy. Google My Business is a critical part of local SEO and can be integrated seamlessly with a coordinated marketing approach. Some of our Google My Business optimizations include:
- Verifying your official Google listings and removing any duplicates
- Updating your banners, branding, and images
- Adding photos and videos to highlight your company’s culture and environment
- Creating GMB Posts about your current events, promotions, and company updates
- Monitoring and responding to your reviews
- Optimizing your Google My Business listing to help improve your search engine rankings and align with your business website
- Writing and implementing optimized business descriptions, service descriptions and product listings
- Ensure all business information is updated and accurate
Google My Business Listing Not Showing Up?
Do you have an issue with your business listing, and can’t seem to get any help from Google Customer Support? It is a common problem to have your business listing disapproved or removed from the local search listings.
If you are having issues with getting your Google My Business page verified, we can help. We have been working with Google My Business since its inception and are well versed in the nuances of getting listings verified. These are a few common issues businesses will run into with GMB:
- Google My Business listing is not “Published”?
- My Business Listing has errors I cannot fix
- My Google My Business listing says it is a duplicate address
- My listing has negative reviews that I want removed
- My Google My Business listing has been suspended
- An irrelevant photo has been uploaded to my listing
- My business’ map pin on Google Maps is in the wrong location
- My Google My Business posts have been rejected
- Unable to claim your Google My Business listing
For more information, review some of the most frequently asked questions about Google My Business Profiles.
Work with a Team that Gets You Leads, Not Just Traffic
Work with industry experts who know how to develop, optimize, and manage your Google My Business listing. We specialize in managing GMB listings for a variety of industries including:
- Google My Business for Auto Dealerships
- Google My Business Practitioner Listings
- Google My Business for Chains and Franchises (Multi-Location)
- Google My Business for Service Area Businesses
If your listings are not setup and promoted properly, it will hurt your local ranking and visibility. Don’t take that chance. Get your Google My Business listing professionally setup and managed to receive the best possible results.
Google Business Profile (previously known as Google My Business) is constantly being updated to provide business owners more features to help their business become more visible online as well as offer other ways to engage with their customers. If you’re looking to troubleshoot issues or understand how it works, we have the answers. Here are some of the top frequently asked questions about Google Business Profile.
General Google Business Profile FAQs
Yes! You can create a Business Profile on Google for free and manage the account with no costs attached.
While you don’t need a website to create a listing, it’s a good idea to add one. Having a website attached to your Google Business Profile is a ranking signal and will help make your business more visible online. Google Business Profile does have a built-in feature where you can create a free one-page website through its platform though we recommend creating your own website so that it is customized to your needs.
Yes, especially for local businesses and when users are searching for a particular business nearby using Google Maps. A verified listing can increase your chance of being featured in the local 3-pack which will allow your business to appear at the top of the search results.
Google Business Profile plays an important role in helping people find your business online. It’s one of the first things your customers will find when searching for your business. It shows them where you’re located, how to visit you, and what products and services you offer. It also lets you control your business information and update it when necessary.
Yes, you can have a profile if you don’t have a storefront as long as you make in-person contact with your customers, whether that’s through delivery or on-site visits. You can also set a service area for your Google Business Profile listing to cover a large area where you do business.
Google Business Profile Maintenance & Setup
Setting up your free Google Business Profile is fairly simple. Here’s how you do it:
Step #1. Go to google.com/business
Step #2. Log in with your Google account. If you don’t have an account, you can create one for free.
Step #3. Add your business name, address and phone number. Make sure everything is correct and that you are using a real address so that you can verify your location.
Step #4. Select if you are a storefront or service provider. This will let know if customers can visit you at your location.
Step #5. Choose a primary business category. What you select will determine what you show up for in search results. Make sure you select your core business offerings.
Step #6: Verify your business and fill out any additional information (business description, holiday hours, etc.)
Google can verify your business through phone, SMS, or through a postcard that is sent to your address. You’ll receive a verification code that you enter to confirm your account. We recommend verifying your listing so Google knows that you are the rightful owner of the business.
Sign into your Google Business Profile and edit the section that you want to make changes to. Look for the icon that looks like a pen. You can change things like your hours, phone number, photos, services, and address.
While you can post as frequently as you want, it is recommended to at least post new content once a week.
Photo’s that are posted by the business can be removed. Sign into your profile and head to the Photos section. Select the photos uploaded by the owner and chose the photos you want to remove. Photos that are added by customers can be removed by request. Customer photos are reviewed and may possibly be removed but it is not guaranteed.
You can request for Google to remove a review by flagging if it violates one of Google’s policies. Go to the review section and select the review you want to flag. Find the three-dot icon in the top right-hand corner. It can take several days for Google to assess the review. Keep in mind that Google will not remove reviews because you disagree with them.
Google Business Profile Troubleshooting
If you’ve added a business and it’s marked as a duplicate, chances are it’s because Google has already verified a listing with that location. Duplicate listings are not shown in Google Search or Google Maps. You can either try to claim the listing, have ownership transferred to you, or report the location to Google.
First, you need to make sure that you have claimed all of the listings that you want to merge. You cannot merge duplicate listings if you do not own them. After verifying those listings, make sure that the listings you want to merge match your listing’s address exactly. You can request Google to merge the two listings by reaching to them through the help center.
Google doesn’t share why your business listing has been suspended but will notify you when the account has been suspended on your dashboard. Your listing can be suspended if it doesn’t follow its guidelines, its terms of service or because of a manual suspension.
You can request that Google reinstate your listing by completing a form. It’s important to solve the issue before you make an appeal to be reinstated. Do not create a new listing, simply make changes to your current listing by following best practices. Read over the guidelines to determine what areas you can improve or make changes to.
The most common reason why you aren’t appearing in the search results is because your business lacks authority. If you have an account but aren’t showing up it could be because your listing is not verified, you’ve relocated your business, the listing has been suspended or you lack location authority.
Get Help from Google Business Profile Experts
Proper management of your Google Business Profile is crucial for many businesses as it plays an important role for attracting local customers. When you partner with Google Business Profile experts, you can be sure that your listing is working for you, not against you. Ontario SEO can take this off your hands and help you manage your profile effectively, while you focus on what matters most, your customers.
Let’s make this official.